Return And Refund Policy

We want you to be completely satisfied with your purchase.

  1. Returns are accepted within 30 days of delivery.
  2. Products must be unused, in original packaging, and in resellable condition.
  3. Customers are responsible for return shipping costs unless the item is defective or incorrect.
  4. Refunds will be processed within 5–7 business days after the returned product is received and inspected.

To request a return, please contact us at service@myqueloria.shop with your order details.